Adam Methew

How Live Chat can Impact Your Customer Satisfaction

Customer satisfaction is the key ingredient for any business to strive and thrive. With the evolution in technology, customers have become even more informed and demanding, requiring increased and improved channels for support. There are several customer support channels i.e. The increasing inclination towards live...

Do Online Businesses Really Need Live Chat Support?

From exploring options to buying products or services, a customer journey is usually fraught with anxiety and friction. Research shows that 77% online consumers prefer to connect with a real person prior making a purchase. A connection can establish through email, phone, live chat...

Tips to Efficiently Handle Customers during Holiday Season

With Christmas inching nearer, retailers all across the globe are gearing up to improve the standard of their online service. During holiday season, customers rev up their shopping activities as a part of preparation for the special event. This gives businesses the opportunity to...

Promising Aspects of Live Chat Support for Auto Dealership Websites

For online businesses, live chat has become a vital tool for lead generation and improving customer satisfaction. If you have an auto dealership business, integrating live chat support on your website can work wonders for you. It will not only help in acquiring customers...

5 Practices Supporting your Customer Loyalty Program

Every online business today has a customer loyalty program but a very few are able to sustain it. Given below is the article that describes how five basic practices can help supporting your customer loyalty program. Not being able to measure customer loyalty? Are you...

Figure out why your Customers are waving you off?

What is the most alarming threat to modern-day businesses? For an entrepreneur there could be nothing as unpleasant as losing customers because the survival and progress of a business is majorly dependent on the number of buyers it has. Leaving customers bode ill for...

7 Social Media Customer Service Tips for 2015

For online businesses, nothing could be as important as to raise the standard of their online service. Therefore, relying on social media service, they can get connected to local as well as international clients faster than expected time. There is no denying the fact that...

Key Customer Service Practices to help you Fight the Tough Market Competition

customer service is the key element in providing a competitive edge to a particular business. If you are successful in providing a stellar customer experience, this will definitely earn you more sales, customers and increased sales volume. What is the most practical step an...

Practices that Can Bring Perfection in your Live Support Chat

Today every ecommerce vendor is providing live chat support to create a stellar customer experience but not everyone is getting the same benefits. Only those can make the most of it who know how to use it in the best interest of their businesses....

Five Simple Tips for Small Businesses to Gain Customer Loyalty

In an ever competitive business environment, the secret to survival lies in developing a long lasting relationship with your customers. For most businesses it can be quite a challenge to retain customers. However, there are a few factors (if considered ardently) that can lead...

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