Nirali Amin
Nirali Amin
Nirali Amin is Senior Vice President, Global Solutions & Success, at LivePerson, the enterprise leader in digital customer conversations. She leads a team passionate about helping customers achieve their goals using conversational and generative AI, and has more than 20 years of experience in digital and AI domains working across verticals including financial services, retail, telecom, travel, automotive, and SaaS.
A new era of CX is here: are you thinking big enough?
Customer experience is currently undergoing a massive phase of transformation. Just a quick scan through your favorite news site will bring up stories of...