I recently had the joy of getting a new computer. After many PCs I went with my first Mac. In this video blog I share briefly about my experience at the Apple store as well as a unique insight I gained in the process. I hope you take a moment to enjoy my latest video and share your thoughts.
Collect and act on NPS-powered customer feedback in real time to deliver amazing customer experiences at every brand touchpoint. By closing the customer feedback loop with NPS, you will grow revenue, retain more customers, and evolve your business in the process. Try it free.
[April 26, Webinar]
Why are there so few CX success stories? Get the stunning results of Topline’s new research about what really differentiates CX leaders from laggards, including five steps that will enable you to unleash the full potential of CX in your business.
[May 23-24; UK] Creating Value is getting attention from business, society, government and academics as it impacts ourselves, customers, stakeholders, and sustainability.
Steve Vargo, Stuart Hart, Irene Ng, Christian Gronroos, and Fujitsu Japan, Sanofi, Hughes, will speak. A networking platform between business and academics for Value Creation.