It feels like just yesterday when one wouldn’t even have thought of food delivery apps. Also, today, they are all the rage. No, really; okay, dine, here is a statistic that will show just that: The five leading food delivery apps in the US delivered food worth $5 billion in only the first half of 2018, registering a year on year growth of a whopping 54.6 percent. So, you know, that the restaurant business can’t survive without a food delivery app in this current scenario. However, it is about quickly putting together an app for the sake of it do the job?
The simple answer is ’No!’. Just because it is now a crucial part of business strategy doesn’t mean that you can get away with delivering a shoddy experience as you strive not to be left behind in the race to stay ahead of the curve. Moreover, if you take even a quick look at some of the leading names in the ecosystem at the moment, you’d see that they are actually missing some crucial features and yet they are quite successful. So, imagine what you may achieve when you ensure that your food delivery app has all the essential features! Also, to help you do just that, here’s a quick list of the features you can’t afford to miss out on.
- Straightforward onboarding: A fuss-free process for onboarding new users on your app is vital to delivering an excellent first impression and setting the tone for what they can expect from the app as they navigate across it. The app should be conducive for not only a rapid sign up process, but should also be simple enough that users can understand how the app works in a matter of seconds. Moreover, do NOT forget to ensure that the process for ordering food is as seamless, if not more.
- Unhindered communication: No matter the location of the customers, i.e., within the restaurant’s premises or their home, it is crucial that businesses treat delivery orders just as they would deal with serving food on-premises. Operating in the digital realm is always trickier than one can imagine. So, the best way to deal with that is to make sure that the app provides real-time updates about things like out of stock items, order progress, and more.
- Customers come first: This point may seem redundant, but you won’t believe just how many apps end up ignoring this simple enough point. So, ensure that it is effortless for them to find just the kind of food and experience they want, be it based on their preferred cuisine, discounts, delivery time, and more. The point never forgets to factor in personal preferences as well as users’ ordering history to present them with the best options.
If you too wish to make sure that your endeavor is as successful as some of the other players in the market, be sure to hire a food delivery app development company that will help you integrate all the points above and so much more!