Home Authors Posts by Jeff Dutrizac

Jeff Dutrizac

Jeff Dutrizac
Info-Tech Research Group
In addition to working as a research analyst, Jeff Dutrizac has worked as a project manager, a multimedia producer, a strategic consultant and a sales representative. As a research analyst, his main areas of focus include IT business alignment, business process management and performing ROI calculations.

Mobile CRM Increases Productivity

Jeff Dutrizac -
If your enterprise has a substantial workforce in the field and you have a CRM system up and running, now is the time to...

New Posts

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink