Alexandre François

How Cybersecurity is an Opportunity to Improve CX

Security and customer experience appear to be the oddest of couples. But if you take a closer look from a business perspective, you will uncover their surprisingly remarkable relationship. The first one is concerned with keeping people safe, while the other focuses on keeping...

Online Brand Protection: How to Avoid Rogue Websites and Consumer Data Loss

A company can spend many years developing its image only to have it devastated in mere moments by online fraud. In this era where data breaches, identity theft, and virtual crimes are rampant, your consumers rely on your brand to protect their sensitive information...

5 Cost-Effective Ways Small Businesses Can Deal with Email Fraud

Like it or not, small businesses don’t slip under scammers’ radar. They’re perceived as easy targets that lack the IT security budget of a Fortune 500 company — overall unprepared to face today’s sophisticated email phishing, spoofing attacks, and credit card fraud. But just because...

Accidental Emailing: The Slightly Overlooked Cause of Data Breaches

In light of its prevalence, email is often fraudsters’ preferred channel for cybercrime: From hacking users to selling sensitive data on the dark web to forging a c-level identity and deceiving staff into wiring large sums of money to fraudulent bank accounts. Interestingly, however, the...

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