Author Archive | Alan See

The Customer is in Control

By on Jul 4, 2014

I have an electric stove with a turbo boil feature. The manufacturer calls this feature “America’s fastest speed-to-boil” element. In fact, it does heat liquids …

Create Your Own Formula for Success

Posted Apr 29, 2014

I grew up in Grinnell, Iowa, a small town in the rural Midwest. It’s not exactly the place you would expect to find the most …

Be ready for change

By on Jul 9, 2012

“I’ve been in this business for 30 years and I’ve never seen it like this.” I can recall hearing that statement three times over the …

Lake Wobegone Marketing Strategies

By on Jul 2, 2012

“Where all the solutions are best-of-breed, the ROI is proven, and employees are first-class.” Sounds great, doesn’t it? If you are a fan of Garrison …

Organizational leadership and change

By on Jun 18, 2012

Although it occurred several years ago, I remember this faculty meeting as if it was yesterday. One of the presentations disclosed enrollment trends that disappointed …

How to keep a new initiative alive

By on Jun 13, 2012

Bell Telephone developed the first automatic switchboard in 1910 after projections indicated that by 1925 every adult woman in America would be needed to staff …