Heather Brown
On the Front Foot: How to Drive Customer-Led Innovation
It’s never been more important to keenly listen to the customer. At a time of tremendous economic uncertainty and business volatility, executives across all...
MarketPlace
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A 90-Day Roadmap to CX Certification
Be ready for the Certified Customer Experience Professional exam in just 90 days! Our expert-led, blended online course combines self-paced learning with live virtual cohort sessions. Master CX strategy, design, metrics and more. Prepare confidently for the CCXP exam. Enroll now - next cohort starts soon!
Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.