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Heather Brown

Heather Brown
Heather brings over 25 years of knowledge and a passion for the customer and employee experience. Heather’s expertise is anchored in partnering with Enterprise, Commercial, and high-growth small and mid-size businesses focused on creating and realizing measurable business value. With a strong focus on operational excellence, Heather has established herself as a leader who leans into challenges and relentlessly focuses on building scalable processes both for her Customers and the larger organization.

On the Front Foot: How to Drive Customer-Led Innovation

It’s never been more important to keenly listen to the customer. At a time of tremendous economic uncertainty and business volatility, executives across all...

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