Chris Todd
How to Deliver the In-Store Shopping Experience Customers Want
More than 40% of Americans say shopping at physical stores is less enjoyable than before COVID-19. That’s according to a survey we recently completed,...
MarketPlace
Featured Listings
A 90-Day Roadmap to CX Certification
Be ready for the Certified Customer Experience Professional exam in just 90 days! Our expert-led, blended online course combines self-paced learning with live virtual cohort sessions. Master CX strategy, design, metrics and more. Prepare confidently for the CCXP exam. Enroll now - next cohort starts soon!
Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.