Key boosts to efficiency and productivity without the lengthy project timelines and rising costs of true AI and Machine Learning implementations have rocketed Robotic Process Automation to the top of the federal government’s recommendation list.
The Modernizing Government Technology Act officially calls on government agencies to apply for “modernization funding” and upgrade legacy systems. With self-service on the rise and AI and Machine learning technology advancing every day, automation has solidified itself as a compelling field for companies of every size to invest in.
The problem: true AI is expensive to develop, costly to implement, and largely unnecessary for most efficiency improvements today. Thankfully, there are other options. The world of automation consists of solutions from simple scripts automatically writing emails through complicated Machine Learning neural networks. Finding the right place in this spectrum is key to government agencies (and most businesses) looking to invest in automation and enhance efficiency.
“Somewhere between the two extremes of basic computer scripts and innovative AI lies automation technology stable & powerful enough to provide significant benefits without major costs.”
A Spectrum Of Automation
Technology like IBM Watson and Google Assistant that “think on their own” and robots that code themselves over time are understandably exciting for any business or government leader trying to dive into the deep end of automation. These brand new capabilities offer the biggest opportunity for automation, but any company looking at AI opportunities needs to know how to swim in the metaphorical deep end already. Such brand new technology is inherently unstable and experimental. Without a highly trained and talented IT department or the budget to support a stellar third party team, businesses will have trouble implementing AI and Machine Learning today.
Somewhere between the two extremes of basic computer scripts and innovative AI lies automation technology stable enough and powerful enough to provide significant benefits to businesses without major costs. Technology like Robotic Process Automation focused on automating repetitive tasks that take up valuable time for employees (and sometimes customers) proves especially valuable in the context of the automation spectrum. Businesses can cut costs through proven automation technology without signing up for resource-draining advanced AI.
Potential For Improvement Across Industries
The government is determined to pursue cost-effective and impactful automation. Increasing efficiency and speeding up processes will forever be a place of improvement for federal agencies. The emergence of affordable and transformative RPA technology has attracted the attention of the highest levels of power in the US.
On August 27 of this year, Mick Mulvaney doubled down on the government’s efforts to streamline operations, reminding agencies in a memo that, “The President’s Management Agenda (PMA) prioritizes reducing the burden of … low-value activities and redirecting resources to accomplishing mission outcomes that matter most to citizens.” In his guidance to government agencies, Mulvaney singled out Robotic Process Automation (RPA) as a new technology agencies can use “to reduce repetitive administrative tasks,” with the help of the Office of Management and Budget.
Increased Efficiency is Ready Today
Leaders from every sector recognize the impact automation can have on the way businesses and government agencies operate today. Actually implementing real solutions and taking action on development initiatives is the next step necessary on the path towards efficiency. Those searching for reliable technology that’s ready to implement today have the answer they’ve been looking for: Robotic Process Automation. Government agencies flooded with repetitive but required tasks (like Freedom of Information Act requests or various registration processes) can begin implementing RPA bots today to take over these responsibilities and, according to the OMB, “significantly reduce the burden on Federal employees.”
Companies looking to streamline processes don’t need to wait for advanced AI solutions and costly Machine Learning technology to become affordable and manageable solutions either. Robotic Process Automation (RPA) is ready to take over menial tasks and free employees to focus on high-value, productive activities right now.