Michael Ricciardelli
Michael Ricciardelli
Mike is currently Manager of Client Operations with AGSalesworks and is responsible for client engagement with both start-ups and Fortune 500 companies.
Top Down & Bottoms Up: The Collective Attitude Of A Sales Company
Sales can be the genetic makeup of a company's entire existence or it can be one operational department of a collective whole containing different...
Inside Sales: Building Relationships With Conversations
A person naturally doesn't like feeling as if they are being backed into a corner and consequently that person will often instinctively call to...
5 Must-Have Views For Your Sales Team Within Your CRM
Whether you are a sales person, or a teleprospector generating leads, you should look to yourself as the CEO of your assigned accounts. ...
Campaign Checklist: Your First 2 Weeks of a Teleprospecting Campaign
Kicking off a new outbound teleprospecting campaign requires careful preparation and a proactive, yet adaptable, outlook. Below are some of the intangibles and...
Are You Good at Finding the Appropriate Sales Contact?
In sales, having the ability to find the right contact is one of the more underrated functions of the prospecting process; one that separates...
5 Things To Focus On When Call Shadowing Inside Sales Reps
Within every company that is sales driven resides a varying amount of Business Development Reps that will come and go as the years pass....
7 Habits Of Highly Effective (And Successful) Teleprospectors
A colleague of mine recently discussed the 7 bad habits inside sales people practice. So in this edition, we'll flip the coin and...
Incorporating An Effective Email Automation Strategy
Email automation campaigns can be extremely tactical and effective if done right. No matter if your organization is large or small, it is...
In Sales, Optimism Sells
More often than not you meet the people you are selling to over the phone for the initial encounter. You don't know what...
How Do You Know Your Solution’s Target Market?
It's almost 2013 and innovation has sky rocketed to an all time high. Think of all the technology companies that exist now, solely...
Why You Need To Demand A CRM
One of my first jobs out of college was a staffing and recruiting agent for Java developers. The office was in the heart...
Does Your Sales Team Target Prospects Or Organizations?
How many of you have prospected into a warm list of leads provided by a vendor or client? We're always under the impression...
Window Shoppers vs. Tire Kickers
A Tire Kicker is typically someone who thinks they want to buy something when in reality they most likely will not, usually because they...