Fara Haron

Five Pet Peeves Representatives Wish Customers Knew Before Calling

Never thought of as glamorous, and often perceived as challenging, it may be surprising to learn that many customer service representatives sitting behind the...

Myths Debunked: StartUps Have Multiple Reasons to Work with a Customer Service Provider

When you’re building a company, everything is a priority, but some things are nonnegotiable: you have to have a stellar product or service; you...

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