Zuora Delivers Z-Force 3.0; Support for salesforce.com Chatter


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Zuora Delivers Z-Force 3.0 with July ’10 Including New Quoting Features, 10x
Performance Improvements and Support for salesforce.com Chatter

100 percent native Force.com application illustrates the power of two
leading cloud platforms – salesforce.com and Zuora-for subscription-based

Redwood Shores, Calif. – July 14, 2010

Z-Force 3.0 Enables Collaboration, Performance and New Features

. Zuora, the company that defined and continues to lead the
subscription billing industry, announced it has launched Z-Force 3.0, a 100
percent native Force.com application, as part of its July ’10 release.

. July ’10 also includes enhancements and additions across Zuora’s
other subscription billing products, including Z-Billing, Z-Payments, and

. Combining the power of two leading cloud platforms, Z-Force 3.0
seamlessly provides salesforce.com customers with the most complete set of
functionality for enabling subscription management and billing capabilities
from within Salesforce CRM. Z-Force includes powerful e-commerce, pricing,
quoting, orders, and support features to manage recurring subscription and
usage-based businesses.

. Z-Force 3.0 contains all the features and functionality of Z-Force
with more powerful and advanced functionality, including:

o Ability to create customer-ready quotes for upsells, amendments and
change orders

o Automatically calculate, display, and quote prorations and charges
across multiple charge periods across complex charge models

o One-click activation of orders to automatically kick off billing

o 20x improvement in synchronization performance

o Improved automation of data synchronization

o Support for salesforce.com Chatter

. Now with Chatter enabled in Z-Force, enterprises can collaborate
seamlessly across their sales, support, sales operations, finance, legal and
accounting teams. For example:

o Chatter about new products

o Chatter about new pricing and promotions

o Chatter about new sales quotes

o Chatter about new subscriptions

o Chatter about amendments and change orders

o Chatter about up sells and cross-sells

o Chatter about renewals

o Chatter about invoices processed

o Chatter about payments processed

o Chatter about billing support inquires

A Comprehensive Solution for Subscription Businesses on the Force.com

. Built entirely on Force.com, one of the leading cloud computing
platforms, Z-Force is one of Zuora’s highest demand product offerings.

. Force.com was the first cloud computing platform that allowed
developers to build multi-tenant software-as-a-service (SaaS) applications.
Force.com powers approximately 77,300 businesses running more than 135,000
applications that 2+ million users count on every day.

. Z-Force is a 100 percent native Force.com application that enables
companies to quickly start selling subscriptions online or through a sales
team from within Salesforce CRM or Force.com , including:

– Create subscription price plans, bundles and usage

– Generate subscription quotes

– One-click process to create subscription orders

– View complete subscription data in Salesforce CRM

– View invoice and payment history in Salesforce CRM

– Complete revenue dashboard with subscription metrics

– Improve customer support with subscription and invoice data

Z-Force Customers Praise the Enhancements

. “Open Range’s choice to go with Zuora’s billing system was
two-part: their internal commitment to getting it right for the customer and
how they leveraged the Force.com platform,” said Q Saeed, EVP of Business
Operations and Technology for Open Range Communications. “Zuora’s superior
technology stack and APIs make integration with Salesforce seamless. Seeing
the integrated pieces now, it’s hard to see where one product ends and the
other one starts.”

. “Z-Force 3.0 enables us to have rich subscription data and metrics
in Salesforce,” says Willie Wang, VP of Products at Codesion. “This gives
our sales reps the ability to have real-time data to manage up sells,
cross-sells and renewals, greatly improving the flow of communication
amongst our sales, finance and operations.”

. “We are in the process of rolling out Zuora across three
continents to create seamless integration between sales and finance for
sales quoting and order processing,” said Mary Collerton, Director of
Corporate Solutions at Reed Business Information. “The implementation of
Zuora is driving improved efficiency within our sales teams and is enabling
improved data flow between our Salesforce CRM and Oracle financials system.”

Zuora and salesforce.com: Powering the Cloud Revolution

. “Zuora’s Z-Force 3.0 is an example of the new Face of Cloud
Computing where two clouds are blended seamlessly together,” said Shawn
Price, president and general manager at Zuora. “Salesforce.com is a huge
part of our installed customer base. It is critically important that we
continue to innovate for the benefit of our mutual customers by adding in
new features, including salesforce.com Chatter, which further extends the
use of Z-Force 3.0 to sales, finance, and operations.”

. “Companies are now transitioning to Cloud 2, taking the best
social networking features made popular by the consumer Web, and deploying
them in the enterprise entirely in the cloud,” said Kendall Collins, chief
marketing officer of salesforce.com. “With Z-Force 3.0, Salesforce CRM and
Salesforce Chatter, customers can now easily collaborate in real time to
manage their subscription-based businesses.”

Additional Resources

* Z-Force 3.0
* Z-Force on AppExchange 2


About Zuora, Inc.

Zuora’s subscription billing and commerce platform changes the way
subscription businesses manage and sell to customers, allowing them to bring
new products to market in less time, with more flexibility and less hassle.
Zuora customers are up and running within 90 days and often recognize 200
%ROI within weeks. Zuora is built from the ground up by SaaS industry
visionaries and veterans from salesforce.com, WebEx, Accenture, Google,
eBay, Oracle and Vitria. Zuora customers include Reed Business Information
, Coremetrics ,
InsideView , Marketo
, Ricoh , Box.net , Xactly
, HD Cloud , and
Cloud Central .

To learn more about Zuora, please visit www.zuora.com

About the Force.com Platform and AppExchange

Force.com is the only proven enterprise platform for building and running
business applications in the cloud. The Force.com platform powers the
Salesforce CRM >
(http://www.salesforce.com/ ) applications,
more than 800 ISV partner applications like those from CA Technologies,
FinancialForce.com and Fujitsu, and 160,000 custom applications used by
salesforce.com’s 77,300 customers such as Japan Post, Kaiser Permanente,
KONE and Sprint Nextel. Force.com also enables developers to make any
enterprise app social by leveraging the social collaboration components
including profiles, status updates, and real-time feeds available with

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