Although the economy is clearly improving, many SMBs continue to struggle and are compelled to slash costs across the board. Marketing is frequently a favorite target, particularly if you can’t show, in concrete terms, convincing ROI numbers in the C-suite. As well, it helps a lot if the sales folks are standing at the barricades to defend your expenditures. When they talk, people listen.
You’ve undoubtedly heard the time-tested wisdom regarding the need to invest MORE in marketing (or at least not cut anything) when companies face financial challenges. We will not discuss that here, but do agree 100% with that assertion. You may have no choice but to cut part of the marketing budget, but we think it’s important to reframe the discussion slightly. The reduction should not be an arbitrary amount or percentage. Instead, it should be determined thoughtfully by reviewing:
- priorities
- efficacy
- lower-cost alternatives
It’s that last point that we believe requires extra scrutiny. Typically marketers have a portfolio of channels and programs which reach customers. You (or your boss) might be tempted to simply shut down entire channels or rip out complete programs. An intelligent organization with adept marketers will find more clever ways of managing reductions by looking for lower-cost alternatives that preserve core objectives.
Huddle with the sales folks before talking to anyone else outside of marketing. This is a critical step. Proposals or plans that don’t take their perspective into account will lack credibility and have a higher probability of failure.
It may be tempting to apply a broad strategy to achieve this goal (more inbound and less outbound; more digital and less traditional; or something else), but we think it’s more productive to look at specific tactics in more detail. The table below lists some of our favorite ideas; but we would be delighted if readers could add their own suggestions to the comments section below.
Expensive Tactics | Lower-Cost Alternatives |
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