Xignite Appoints Cameron Karr as VP Customer Success to Deliver Unparalleled Service in Financial Services Cloud Sector

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XIGNITE EXPANDS SENIOR MANAGEMENT TO PUT CUSTOMERS FIRST
Appoints Cameron Karr as VP Customer Success to Deliver Unparalleled Service
in Financial Services Cloud Sector

SAN MATEO, CA – October 3, 2011 – Xignite, Inc., the leading financial
market data cloud provider, announced that Cameron Karr has joined its
management team as Vice President of Customer Success. Xignite has always
set the highest possible standard for customer experience in the financial
market data sector. Now, Karr is taking Xignite to the next level. The
creation of this role is strategically timed while Xignite is experiencing
record-setting growth and significant new customer acquisitions.

“With Cameron’s industry expertise and exemplary customer service philosophy
on our side, we have the opportunity to further distinguish ourselves as a
service leader in an industry that has neglected its customers for too long,
and have a ripple effect on the entire industry,” said Stephane Dubois, CEO
and founder of Xignite.

Karr’s holistic approach encompasses more than just customer service; it
includes building loyal customers for life. By growing a customer-centric
culture throughout the entire organization, she fosters an environment where
employees are accountable for putting customers first and exceeding
customers’ expectations with a shared sense of urgency.

“Our customers are our most important asset and service is a competitive
differentiator in the financial services cloud sector. Every interaction
with Xignite should delight our customers and demonstrate that we truly
understand their needs,” stated Karr. ” Our goal is to deliver superior
value and raise the customer experience bar in the industry.”

Cameron’s financial services background and proven track record of building
impactful customer loyalty programs makes her the ideal leader to create a
new standard of service for the financial market data community at Xignite.
Throughout her career, Cameron has partnered closely with executive teams to
maximize business performance by improving customer experience and
retention. Cameron has spent the past decade building and managing global
customer loyalty programs in technology firms, where she has successfully
combined her six sigma black belt expertise with voice of the customer (VOC)
insights to drive measurable results.

About Xignite

Xignite is the leading financial market data cloud provider, offering more
than 50 financial cloud APIs and fulfilling more than five billion service
requests per month for real-time, historical and reference data covering
global equities, commodities, currencies, options, fixed income, mutual
funds, derivatives and OTC instruments. The Xignite market data cloud powers
mission-critical applications for financial services front, middle and back
office, financial websites, investor relations, corporate ERP and BI,
e-commerce, and mobile for more than 900 clients in 47 countries, including
Citi, GE, Wells Fargo, ING, BNY Mellon, Natixis, Forbes.com, SeekingAlpha,
ExxonMobil, Starbucks, Netsuite, and Barrick Gold. The award-winning
XigniteOnDemand cloud platform also provides new online channels for stock
exchanges, trading venues, OTC brokers and market data originators including
CME Group, NASDAQ OMX, BGCantor and Pearson. For more information, please
visit www.xignite.com or call 1-866-XML-SOAP.

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