Wuerttembergische Versicherungen – Optimized Staff Scheduling with Workforce Management Solution from InVision Software


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Lisle, IL / Ratingen (Germany), 3 March, 2010. The insurance company
Wuerttembergische Versicherungen will optimize the scheduling of about 120
employees working in customer service at its Stuttgart site with the
workforce management solution InVision Enterprise WFM. Wuerttembergische
Versicherungen is part of the financial services group Wuestenrot &
Württembergische (W&W). Headquartered in Stuttgart, W&W is the largest
independent provider of financial services in the Baden-Wuerttemberg region,
with around 6 million customers. The new system from InVision Software

e&utm_campaign=PI%2BW%26W> , a world-leading supplier of enterprise-wide
workforce management (WFM) solutions, replaces spreadsheet tools previously
used by the various service teams with a standardized, highly efficient and
easily upgradeable platform for demand-oriented staff scheduling.

InVision Enterprise WFM

2Brelease&utm_campaign=PI%2BW%26W> has already been deployed for several
years at the home loan bank Wuestenrot Bausparkasse, which is also part of
W&W group. At Wuestenrot Bausparkasse, the software has proved itself with
its functionality in the fields of fore-casting, monitoring and reporting.
Thanks to its open interfaces, it can be integrated seamlessly into existing
IT environments and external systems.

Benito Bomenuto, Technical Project Manager for Customer Service Business
Management at Wuerttembergische Versicherungen, is satisfied with the
selection of the InVision solution for optimizing employee scheduling:

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