{"id":9793,"name":"Ganesh Mukundan","url":"","description":"I'm a content marketer at Hiver. I've been writing about customer experience for the past 5 years. I'm passionate about narrating delightful customer stories, researching CX trends, and deep-diving into concepts such as VoC and Customer Journey Mapping.","link":"https:\/\/customerthink.com\/author\/ganz007\/","slug":"ganz007","avatar_urls":{"24":"https:\/\/customerthink.com\/wp-content\/uploads\/9793-GaneshMukundan-150x150.jpg","48":"https:\/\/customerthink.com\/wp-content\/uploads\/9793-GaneshMukundan-150x150.jpg","96":"https:\/\/customerthink.com\/wp-content\/uploads\/9793-GaneshMukundan-150x150.jpg"},"meta":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/9793"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users"}]}}