{"id":6545,"name":"Lior Arussy","url":"https:\/\/liorarussy.com\/","description":"One of the world\u2019s authorities on customer experience, customer centricity, and transformation, Lior Arussy delivers results. His strategic framework converts organizations from product- to customer-centricity. It is drawn from his work with some of the world\u2019s leading brands: Mercedes-Benz, Royal Caribbean, Delta Air Lines, MasterCard, Novo Nordisk, Walmart and more.Arussy is also the author of seven books, including Next Is Now (May 2018)","link":"https:\/\/customerthink.com\/author\/lior_arussy\/","slug":"lior_arussy","avatar_urls":{"24":"https:\/\/customerthink.com\/wp-content\/uploads\/Lior-Arussy-2-150x150.jpg","48":"https:\/\/customerthink.com\/wp-content\/uploads\/Lior-Arussy-2-150x150.jpg","96":"https:\/\/customerthink.com\/wp-content\/uploads\/Lior-Arussy-2-150x150.jpg"},"meta":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/6545"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users"}]}}