{"id":6477,"name":"Jim Sterne","url":"http:\/\/www.targeting.com","description":"A consultant and speaker, Jim Sterne focuses on measuring the value of the web to create and strengthen customer relationships. Sterne's seven books include <i>Social Media Metrics<\/i>. Sterne produces the <a href=\"http:\/\/www.emetrics.org\">eMetrics Marketing Optimization Summit<\/a> and is the founding president of the <a href=\"http:\/\/www.webanalyticsassociation.org\">Web Analytics Association<\/a>.","link":"https:\/\/customerthink.com\/author\/jim_sterne\/","slug":"jim_sterne","avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/8ef4e52eb85cc9fc98f481b2ce521c32?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/8ef4e52eb85cc9fc98f481b2ce521c32?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/8ef4e52eb85cc9fc98f481b2ce521c32?s=96&d=mm&r=g"},"meta":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/6477"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users"}]}}