{"id":6465,"name":"Silvana Buljan","url":"http:\/\/www.buljanandpartners.com","description":"Silvana Buljan, founder of Buljan&Partners<\/a>, has been working in CRM and eCRM Projects since 1997 as project manager and consultant for blue-chip clients. Her expertise is in the automotive, air transport and professional services sectors, focusing on CRM strategy, processes and organizational alignment, as well as CRM corporate training.","link":"https:\/\/customerthink.com\/author\/silvana_buljan\/","slug":"silvana_buljan","avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/069487ccee86b77f9f4ca537e42438de?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/069487ccee86b77f9f4ca537e42438de?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/069487ccee86b77f9f4ca537e42438de?s=96&d=mm&r=g"},"meta":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/6465"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users"}]}}