{"id":6443,"name":"Michael Lowenstein","url":"https:\/\/www.1000ventures.com\/business_guide\/cs_customer_value_cvci.htm","description":"Michael Lowenstein, PhD CMC, specializes in customer and employee experience research\/strategy consulting, and brand, customer, and employee commitment and advocacy behavior research, consulting, and training. He has authored seven stakeholder-centric strategy books and 400+ articles, white papers and blogs. In 2018, he was named to CustomerThink's Hall of Fame.","link":"https:\/\/customerthink.com\/author\/michael_lowenstein\/","slug":"michael_lowenstein","avatar_urls":{"24":"https:\/\/customerthink.com\/wp-content\/uploads\/6443-MichaelLowenstein.jpg","48":"https:\/\/customerthink.com\/wp-content\/uploads\/6443-MichaelLowenstein.jpg","96":"https:\/\/customerthink.com\/wp-content\/uploads\/6443-MichaelLowenstein.jpg"},"meta":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/6443"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users"}]}}