{"id":10707,"name":"Sharon Oatway","url":"https:\/\/www.verequest.com\/","description":"Sharon Oatway is a Customer Service, Sales and Marketing professional with more than three decades of hands-on experience elevating the overall customer experience along with multi-channel contact center performance.As President & Chief Experience Officer of VereQuest, Sharon and her team have listened to\/read and analyzed several million customer interactions for some of North America\u2019s leading brands.As a result, Sharon is a recognized thought-leader in what it takes to build and sustain great customer experiences.","link":"https:\/\/customerthink.com\/author\/soatway\/","slug":"soatway","avatar_urls":{"24":"https:\/\/customerthink.com\/wp-content\/uploads\/20180516-Sharon-Oatway-Photo-Cropped-to-Head-1-150x150.jpg","48":"https:\/\/customerthink.com\/wp-content\/uploads\/20180516-Sharon-Oatway-Photo-Cropped-to-Head-1-150x150.jpg","96":"https:\/\/customerthink.com\/wp-content\/uploads\/20180516-Sharon-Oatway-Photo-Cropped-to-Head-1-150x150.jpg"},"meta":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/10707"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users"}]}}