{"id":10046,"name":"Scott Draeger","url":"http:\/\/www.gmc.net\/","description":"Scott Draeger is vice president at GMC Software Technology. He has been in the customer experience realm for nearly 20 years. He has helped household name companies in 20 countries to strengthen customer relationships by improving communications and he is a respected speaker, published author and well-known authority on the topic.","link":"https:\/\/customerthink.com\/author\/scottdgmc\/","slug":"scottdgmc","avatar_urls":{"24":"https:\/\/customerthink.com\/wp-content\/uploads\/10046-ScottDraeger.jpg","48":"https:\/\/customerthink.com\/wp-content\/uploads\/10046-ScottDraeger.jpg","96":"https:\/\/customerthink.com\/wp-content\/uploads\/10046-ScottDraeger.jpg"},"meta":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/10046"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users"}]}}