GPS tracking feature<\/a>. With this feature, the admin can see where his driver is. The GPS tracking feature also updates the admin of any kind of change in the delivery route.<\/p>\nProof of delivery<\/h3>\n
The ability of a delivery driver to prove a package arrived at its destination is crucial for the delivery business. Mobile commerce technology allows drivers to confirm that a package has arrived in the right place as soon as they reach the customer\u2019s house.<\/p>\n
With this technology, a driver can use a tablet or a smartphone to scan the barcode on a package, take a picture of its drop-off point, or capture an electronic signature from the customer if needed. This allows the shipper and receiver to see proof of delivery the minute it delivered the package.<\/p>\n
Proof of delivery confirms for both the shipper and the customer that the package has arrived safely that can avoid the confusion associated with stolen or undelivered packages.<\/p>\n
Truly omnichannel<\/h3>\n
An omnichannel experience is when somebody sells a product or service both online and offline. We can consider Amazon and eBay as the best examples of this. Omnichannel is about constantly being around the customers\u2019 and making it easier for the customer to buy anything.<\/p>\n
Mobile commerce provides an omnichannel experience with the help of multi-channel selling and marketing. The omnichannel approach allows delivery businesses to gain insights on how to create attractive content that will encourage their customers to engage themselves in online shopping. <\/p>\n
In this way, mobile commerce connects the dots between all channels to offer an excellent experience to the customers across all platforms.<\/p>\n
Customer loyalty<\/h3>\n
A loyal customer base is a key to success for any business, and the same goes for delivery businesses too. Today, with the growth of m-commerce apps, customer loyalty became an essential thing for delivery businesses. Delivery businesses are leveraging different customer loyalty methods to attract new customers and retain the old ones. <\/p>\n
You can reward your customers in multiple ways such as cashback, discounts, or redeem points. Offer some cashback to your customer on the deliveries of a specific amount. Customers can use this cashback at the time of booking their next delivery. <\/p>\n
Also, reward points on completing specific requirements. You can offer discount coupons to your customers on special occasions. They can use these coupons to get discounts on their next deliveries.<\/p>\n
Multiple payment methods<\/h3>\n
As a delivery service provider, you need to keep up with the times and provide your customers with a beneficial experience whenever they shop at your site or do a transaction with you. Enhance their shopping experience in such a way that it becomes fast, convenient, and hassle-free.<\/p>\n
One way to take care of this is by providing them with various payment methods such as debit card, credit card and mobile wallet for a secure and better payment experience. <\/p>\n
When you offer multiple payment gateways, your customers get a better experience with your business and brand. Customers can pay with their currency and payment method, and you can minimize the risk of transactions that are declined or delayed.<\/p>\n
Providers will have different fees for particular payment methods as well as varying acceptance rates, so if you use multiple payment providers and gateways, you will reduce your processing fees and benefit from providers who offer better acceptance rates by virtually eliminating the declined transactions.<\/p>\n
How M-commerce is helping supply chain managers?<\/h2>\n
Today, volatility became more commonplace with the developments in internet technology and online shopping. The internet amplifies the trends, and e-commerce makes it easier to order anything, anytime, from anywhere.<\/p>\n
The principal goal of a supply chain manager is to minimize the operational costs and production cycles. Besides this, he also needs to manage several activities like the purchase of raw materials, manufacturing, and product distribution. Further, the supply chain manager needs to ensure that there is enough stock to meet the high demand.<\/p>\n
Access to the internet and mobile technologies helped customers to access online shopping sites smoothly. Here is how m-commerce helps the supply chain business to convert their business leads successfully: <\/p>\n
Minimizes delivery delays<\/h3>\n
Supply chain businesses can suffer from huge losses if they make a single delay in their deliveries. Apart from this, late shipment from vendors, production holdups, and logistic errors in distribution channels negatively affect a company\u2019s brand image. But with m-commerce, supply chain managers can coordinate and execute from top to bottom. <\/p>\n
Transparent transactions<\/h3>\n
Mobile commerce provides clear visibility to supply chain businesses across the entire digital network. It assists the users to track the status of essential activities across supply, distribution, warehousing, and production. Besides this, mobile commerce simplifies the flow of supply chain processes from the ordering to the shipping of the end product. <\/p>\n
Advanced CRM<\/h3>\n
The supply chain managers need to ensure timely deliveries to keep the customers satisfied. M-commerce enabled CRM makes sure that supply chain businesses can directly get product requirements and feedback to attune the operations to changes in demands of the products and services. <\/p>\n
Future of On-demand M-Commerce Apps<\/h2>\n
Mobile commerce apps are booming phenomena that have a promising future. The latest innovations in IoT and AI enable developers to make robust and user-friendly mobile commerce apps. M-commerce apps offer great shopping experiences for customers, along with data collection of their buying habits and preferences. Here is the data that shows how M-Commerce apps provide companies with new sales and marketing options:<\/p>\n
\n- As per statista, 53.9% (approx.) of retail e-commerce will generate through M-commerce.<\/li>\n
- As per PR Newswire, the mobile payment market size is projected to reach $4574 billion (approx.) by 2023.<\/li>\n<\/ul>\n
So from this, we can say that mobile commerce is the rising star of the financial world. By understanding this and keeping tabs on its future growth, business owners can take the best advantage of all m-commerce offers.<\/p>\n
Conclusion<\/h2>\n
If consumers are spending more of their time on their smartphones, then why wouldn\u2019t you be present on that platform as well? Mobile commerce is the next step in the technological evolution that can help on-demand delivery businesses to survive in today\u2019s internet-savvy world.<\/p>\n
With the growth of technology, mobile apps are making it easier to function. The driver can click a picture of its drop-off point or get the customers\u2019 electronic signature if required. The capabilities allow the driver to show the package which has arrived at the right place. It enables both the receivers and shippers to see the proof of delivery.<\/p>\n
So what are you waiting for? Just build an advanced on-demand delivery app for your tech-savvy customers and avail their favourite product or service at their fingertips.<\/p>\n
Get in touch with us if you\u2019d like to learn more about how to make high-quality on-demand delivery apps that can use m-commerce technologies to take your business to the next level.<\/p>\n","protected":false},"excerpt":{"rendered":"
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