New AI-powered Deep Robotics capabilities make bots faster, more durable, and easier to deploy for true global scalability<\/p>\r\n
CAMBRIDGE, Mass. – July 14, 2020<\/strong>–<\/strong>Pegasystems Inc.<\/a> (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today introduced X-ray Vision<\/a> – the industry’s first self-healing robotic process automation (RPA) capability to detect and fix broken bots with no human intervention. Combined with new automated bot authoring tools, Pega RPA™<\/a> will provide clients with faster, more durable, and easier to deploy RPA.<\/p>\r\n A fall 2019 Pega survey<\/a> found that 87% of businesses experience bot failures. Why? Because most RPA solutions rely on surface-level screen scraping to automate processes across an ever-changing landscape of applications. But when the application user interfaces change – which happens every day <\/em>at any evolving business – those armies of bots become unreliable and prone to break. The result: wasted investment, unexpected downtime, and rapidly increasing maintenance costs.<\/p>\r\n With X-ray Vision, Pega will expand on its patented Deep Robotics approach to RPA that durably binds the bot within native application controls instead of at the surface level. The new capabilities will leverage AI algorithms to make it far easier and faster than current available solutions to create new bots and keep them running. With this ease and speed, Pega will help give organizations a viable way to significantly scale their RPA initiatives beyond the typical handfuls of bots.<\/p>\r\n Available in Q3 2020, X-ray Vision will uniquely solve the two biggest problems RPA users face today by:<\/p>\r\n Pega RPA<\/a>, part of the Pega Infinity<\/a>™ suite of digital transformation software, automates repetitive tasks performed through the user interface (UI) of enterprise applications. Pega RPA uses its Deep Robotics to automate applications at the code level, resulting in faster, more accurate, and more resilient robotic automation at scale. Together with its broader intelligent automation features, Pega offers the most complete end-to-end automation platform.<\/p>\r\n Pega X-ray Vision will be included in the new version of Pega RPA for all clients when available in Q3 2020. For more information on X-ray Vision, visit www.pega.com\/products\/pega-platform\/robotic-automation\/x-ray-vision<\/a><\/p>\r\n Quotes & Commentary:<\/strong><\/p>\r\n “While RPA is an important piece of the intelligent automation journey, most organizations eventually discover that bots can often be quite fragile and need constant and costly maintenance – which can negate some of the advantages RPA brings to the table,” said Francis Carden, vice president, digital automation and robotics. “With X-ray Vision, Pega has solved yet another key piece of the automation puzzle by deploying advanced RPA on a global scale. By making bots faster, easier to deploy, and more durable, RPA will become an even more reliable part of any enterprise’s end-to-end automation strategy.”<\/p>\r\n Supporting Resources: <\/strong><\/p>\r\n About Pega <\/strong><\/p>\r\n Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value. For more information on Pegasystems (NASDAQ: PEGA) visit www.pega.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"New AI-powered Deep Robotics capabilities make bots faster, more durable, and easier to deploy for true global scalability","protected":false},"author":6827,"featured_media":886393,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[129],"tags":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/967368"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/6827"}],"replies":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/comments?post=967368"}],"version-history":[{"count":1,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/967368\/revisions"}],"predecessor-version":[{"id":967369,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/967368\/revisions\/967369"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/media\/886393"}],"wp:attachment":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/media?parent=967368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/categories?post=967368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/tags?post=967368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\r\n
\r\n
\r\n