{"id":91199,"date":"2014-02-07T21:40:38","date_gmt":"2014-02-08T05:40:38","guid":{"rendered":"http:\/\/www.maritzresearch.com\/therideblog\/customerexperience\/future-customer-experience-part-2\/"},"modified":"2014-02-07T21:41:51","modified_gmt":"2014-02-08T05:41:51","slug":"the-future-of-customer-experience-part-2","status":"publish","type":"post","link":"https:\/\/customerthink.com\/the-future-of-customer-experience-part-2\/","title":{"rendered":"The Future of Customer Experience \u2013 Part 2"},"content":{"rendered":"<p>Got a lot of good feedback from last week\u2019s post so thank you. &nbsp; We continue the series on the future of CE with some more thought starters. &nbsp;As always, please let me know what you think.<\/p>\n<p>\t\t\t\t\t\t\t    <iframe loading=\"lazy\" src=\"http:\/\/www.youtube.com\/embed\/rwLN_IPyHaQ?rel=0&amp;vq=hd1080&amp;enablejsapi=1&amp;origin=http%3A%2F%2Fwww.maritzresearch.com\" title=\"YouTube video player\" allowfullscreen=\"1\" id=\"player3007\" class=\"YouTubePlayer\" rel=\"rwLN_IPyHaQ?hd=1\" width=\"442\" frameborder=\"0\" height=\"275\"><\/iframe><script>\nif (!youTubeScriptInserted){\n  var tag = document.createElement('script');\n  tag.src = \"http:\/\/www.youtube.com\/player_api\";\n  var firstScriptTag = document.getElementsByTagName('script')[0];\n  firstScriptTag.parentNode.insertBefore(tag, firstScriptTag);\n  youTubeScriptInserted = true;\n  function onYouTubePlayerAPIReady() { \n      $(\".YouTubePlayer\").each(function(){ \n          eval($(this).attr(\"id\") + \" = new YT.Player('\" + $(this).attr(\"id\") + \"', { height: '275', width: '442', videoId: '\" + $(this).attr(\"rel\").split(\"?\")[0] + \"', playerVars: { 'rel': 0, vq: 'hd1080' }, events: { 'onStateChange': onPlayer\" + $(this).attr(\"id\").substr(6) + \"StateChange } }); \");\n      })\n  }\n}\nvar player3007, player3007Started, player3007Completed;\nplayer3007Started = false;\nplayer3007Completed = false;\nfunction onPlayer3007Ready(event) { \n            \/\/\/ event.target.playVideo(); \n} \nfunction onPlayer3007StateChange(event) { \n  if (event.data ==YT.PlayerState.PLAYING){ \n      if (!player3007Started){ \n          _gaq.push(['_trackEvent', 'YouTube Videos', 'Play', player3007.getVideoUrl() ]); \n          player3007Started = true; \n      } \n  } \n  if (event.data ==YT.PlayerState.ENDED){ \n      if (!player3007Completed){ \n          _gaq.push(['_trackEvent', 'YouTube Videos', 'Watch to End', player3007.getVideoUrl() ]); \n          player3007Completed = true; \n      } \n  } \n} \n<\/script> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Got a lot of good feedback from last week\u2019s post so thank you. &nbsp; We continue the series on the future of CE with some more thought starters. &nbsp;As always, please let me know what you think.<\/p>\n","protected":false},"author":7596,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[128,84],"tags":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/91199"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/7596"}],"replies":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/comments?post=91199"}],"version-history":[{"count":0,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/91199\/revisions"}],"wp:attachment":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/media?parent=91199"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/categories?post=91199"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/tags?post=91199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}