{"id":60097,"date":"2012-01-04T13:18:00","date_gmt":"2012-01-04T21:18:00","guid":{"rendered":"http:\/\/customerthink.com\/george_brown_codestiny\/"},"modified":"2014-01-13T21:37:36","modified_gmt":"2014-01-14T05:37:36","slug":"george_brown_codestiny","status":"publish","type":"post","link":"https:\/\/customerthink.com\/george_brown_codestiny\/","title":{"rendered":"Creating &#8220;CoDestiny&#8221; With Your Customers: Inside Scoop With George Brown of Blue Canyon Partners"},"content":{"rendered":"<img decoding=\"async\" src=\"http:\/\/codestinybook.com\/images\/book-no-button.png\" style=\"float:right; margin-right:10px; margin-left:20px;\" \/><p>CustomerThink Founder Bob Thompson interviews George Brown, CEO and co-founder of <a href=\"http:\/\/bluecanyonpartners.com\" target=\"_blank\">Blue Canyon Partners<\/a> about his new book <i><a href=\"http:\/\/codestinybook.com\/\" target=\"_blank\">CoDestiny: Overcome Your Growth Challenges by Helping Your Customers Overcome Theirs<\/a><\/i>. \r\n\r\n<\/p><p>Key discussion topics:\r\n<ul>\r\n<li>Why is analyzing a company&#8217;s &#8220;customer chain&#8221; critical to identifying growth opportunities\r\n<\/li><li>How Emerson got out of a commodity trap by understanding customer issues multiple stages down their customer chain\r\n<\/li><li>Why Customer Experience matters in value creation, even for companies selling complex products\r\n<\/li><li>Four dimensions of leadership in creating the right customer-facing culture for win-win relationships\r\n<\/li><\/ul>\r\n\r\n\r\n\r\n\r\n<\/p><p><embed src=\"http:\/\/www.customerthink.com\/files2\/jw_player\/player.swf\"\r\nwidth=\"250\"\r\nheight=\"30\"\r\nallowscriptaccess=\"always\"\r\nallowfullscreen=\"false\"\r\nbgcolor=\"#ffffff\"\r\nflashvars=\"icons=false&#038;autostart=false&#038;skin=http:\/\/www.customerthink.com\/files2\/jw_player\/snel.swf&#038;file=http:\/\/www.box.com\/shared\/static\/f1jlg4ptisylmth6pgxk.mp3\"\r\n\/> \r\n<\/p><p>\r\n<\/p><p>Interview recorded Dec. 6, 2011.<\/p>","protected":false},"excerpt":{"rendered":"CustomerThink Founder Bob Thompson interviews George Brown, CEO and co-founder of Blue Canyon Partners about his new book CoDestiny: Overcome Your Growth Challenges by Helping Your Customers Overcome Theirs. Key discussion topics: Why is analyzing a company&#8217;s &#8220;customer chain&#8221; critical to identifying growth opportunities How Emerson got out of a commodity trap by understanding customer [&hellip;]","protected":false},"author":7518,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[84,14,117,9,130,83],"tags":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/60097"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/7518"}],"replies":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/comments?post=60097"}],"version-history":[{"count":0,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/60097\/revisions"}],"wp:attachment":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/media?parent=60097"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/categories?post=60097"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/tags?post=60097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}