{"id":183974,"date":"2015-04-10T21:40:48","date_gmt":"2015-04-11T04:40:48","guid":{"rendered":"http:\/\/blog.hallmarkbusinessconnections.com\/customer\/mmm-experiences\/"},"modified":"2015-04-10T21:41:16","modified_gmt":"2015-04-11T04:41:16","slug":"mmm-experiences","status":"publish","type":"post","link":"https:\/\/customerthink.com\/mmm-experiences\/","title":{"rendered":"MMM Experiences"},"content":{"rendered":"<p>Do companies have to be perfect in order to win in the marketplace? Sure, we aim for flawless execution and high-quality products. But let\u2019s face it. Maybe the shape of snowflakes and warm, sunny spring days consistently hit the mark\u2026but businesses? Afraid not.<\/p>\n<p>We all have favorite companies\u2026ones we stick with\u2026even if something goes wrong. Why? According to the AMEX 2012 Global Customer Service Barometer, 75% of customers say they\u2019ve spent more at a company where they\u2019ve had positive customer service encounters. That\u2019s why our mantra at Hallmark Business Connection is <em>Meaningful. Memorable<\/em>. <em>Measurable<\/em>. Meaningful, memorable experiences with customers turn bad situations around and make good interactions great. By creating genuine connections, you\u2019ll find that your customers are willing to buy more, spend more and stay longer, leading to results you can measure.<\/p>\n<p>Have fun watching this video of my favorite tips illustrated by one of Hallmark\u2019s very talented artists.<\/p>\n<p><iframe loading=\"lazy\" width=\"625\" height=\"352\" src=\"https:\/\/www.youtube.com\/embed\/Pi9wtt_I23k?feature=oembed\" frameborder=\"0\" allowfullscreen=\"\">[embedded content]<\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do companies have to be perfect in order to win in the marketplace? Sure, we aim for flawless execution and high-quality products. But let\u2019s face it. Maybe the shape of snowflakes and warm, sunny spring days consistently hit the mark\u2026but businesses? Afraid not. We all have favorite companies\u2026ones we stick with\u2026even if something goes wrong. [&hellip;]<\/p>\n","protected":false},"author":7025,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[128,84],"tags":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/183974"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/7025"}],"replies":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/comments?post=183974"}],"version-history":[{"count":0,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/183974\/revisions"}],"wp:attachment":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/media?parent=183974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/categories?post=183974"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/tags?post=183974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}