Pixabay<\/a>.<\/p>\r\n\r\n\t\t\t\t\t","protected":false},"excerpt":{"rendered":"I originally wrote today\u2019s post for Bill Quiseng\u2019s blog. It was posted on his site on March, 15, 2022. As I was writing my latest book, Built to Win, I wanted to be sure to incorporate the notion that it\u2019s important to design a customer-centric culture because there are clear outcomes to doing so. Culture […]<\/p>\n","protected":false},"author":6867,"featured_media":1018082,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[128,14,92,83],"tags":[],"_links":{"self":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/1017914"}],"collection":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/users\/6867"}],"replies":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/comments?post=1017914"}],"version-history":[{"count":3,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/1017914\/revisions"}],"predecessor-version":[{"id":1018083,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/posts\/1017914\/revisions\/1018083"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/media\/1018082"}],"wp:attachment":[{"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/media?parent=1017914"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/categories?post=1017914"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/customerthink.com\/wp-json\/wp\/v2\/tags?post=1017914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}