Why too many inbound leads might hurt your sales


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Most companies have a sales sweet spot. A defined set of early adopters or a target market that they’re best suited for.

It’s not the whole market. That’s way too big. Instead, it’s a specific type of customer, a specific segment, a specific set of internal or external variables that mean sales are faster, easier, more efficient and more profitable.

Let’s say you’ve developed a new software application that’s ideal for mid-market companies. Enterprise organizations can use it too, but those deals take too long (at least right now). SMB organizations think it sounds great, but their purchase cycles aren’t any shorter and your value proposition and pricing structure is mostly over their heads anyway.

The narrower your market opportunity or focus, the more precise you need your sales & marketing to be. Paid search, for example, won’t differentiate or discriminate between inbound requests. Anybody can respond to your ad.

Your content marketing might be generating hundreds of inbound leads, but if your target market is narrow, the majority of those leads might not be in your sweet spot.

And yet, you might have your sales team scurrying to follow-up with all of those leads. They’ll be spending the majority of their time chasing sub-optimal leads at the expense of proactively going after organizations directly in your sweet spot.

Inbound leads are great – if you execute well they can come in droves, at an extremely low cost, with predictable perpetuity month to month.

But most of those leads likely aren’t going to buy. It’s critical that you know precisely who you want as a customer, so that your sales & marketing efforts focus first and foremost in that direction.

Be opportunistic when other opportunities come your way, but beware the slippery slope of pursuing volume at the expense of quality.

Republished with author's permission from original post.

Matt Heinz
Prolific author and nationally recognized, award-winning blogger, Matt Heinz is President and Founder of Heinz Marketing with 20 years of marketing, business development and sales experience from a variety of organizations and industries. He is a dynamic speaker, memorable not only for his keen insight and humor, but his actionable and motivating takeaways.Matt’s career focuses on consistently delivering measurable results with greater sales, revenue growth, product success and customer loyalty.


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