WebTV Show “Keeping Absenteeism to a Minimum” on SIKORSKI’S THINK ABOUTS


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Laura discussed ways to control absenteeism using office environment and ergonomic, hiring practices, training programs and performance criteria, motivational techniques and compensation and benefits.

Her “think abouts” will really cause you to remember the human side of your center.

Thank you for clicking-in for more information and sharing on your Social Media Networks. L

Laura Sikorski
Call/Contact Center Consultant. Recognized expert: operations (HR, process, training, staffing, metrics), office environment (site selection, space planning, furniture design), technology (RFPs, vendor selection, systems design), customer service/experience (satisfaction, loyalty, retention). WebTV host, Newspaper and Blogger: SIKORSKI'S THINK ABOUTS.


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