Ushuaia Beach Hotel Creates Customer Delight At The Touch Of A Button!


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3D Businesses are easy to buy from! It’s an ingredient of 3D Characteristic #3 Create Delighted and Devoted Customers, and the Ushuaia Beach Hotel in Ibiza is leading the way in doing that by using technology to create a Dramatic Difference that certainly raises the bar!

This forward thinking hotel allows payment by finger! Biometrics and fingerprint recognition allows you to pay for your food and drinks just by touching a little pad! That’s just one of it’s Dramatic Differences and makes it number #17 in our 3D Challenge search for 100 ideas!

Customers will soon be able to update their Facebook profile in the same way. They’ll be able to take photographs, put them up on Facebook and update their profile via touchscreens – I know that’s not for everyone, but it certainly goes down well with their customers – and that’s the point! It creates customer delight! And guess what, those delighted customers tell others about it (via social media!).

You can find out how they do it in the video below…

(This idea is number #17 in our 3D Challenge search for 100 ideas!)

(3D Characteristic #2 Establish A Dramatic Difference! #3 Create Delighted and Devoted Customers)

Republished with author's permission from original post.

Andy Hanselman
Hi there! I help businesses and their people create competitive advantage by 'Thinking in 3D'! That means being 'Dramatically and Demonstrably Different'! I research, speak about, write about and work with businesses to help them maximise their sales and marketing, their customer service and their customer relationships.


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