Tyler clients to benefit from enhanced online communications,
information-sharing
DALLAS – November 2, 2011 – Telligent, a leader in social community software
for the enterprise, today announced that Tyler Technologies (NYSE: TYL) has
selected Telligent Community to provide an online support community centered
on Tyler’s information management solutions and services for local
governments.
“With Telligent Community, we have created an online support community
that’s available to our clients 24/7, empowering them to interact with their
peers in common functions, and find product and support information whenever
they need it,” said Dane Womble, chief operating officer of Tyler’s Local
Government Division. “A vibrant online community creates a channel for
client collaboration, feedback and suggestions that ultimately can help
improve the solutions and services Tyler provides to our public sector
clients.”
Telligent Community is social community software designed for flexibility in
building customer-facing communities that achieve enterprises’ objectives
for improving customer support, building brand loyalty and strengthening
member networks.
“We look forward to helping Tyler Technologies deliver enhanced product
support as part of the overall client experience,” said Cecilia Edwards,
Senior Vice President, Client Services at Telligent. “Tyler’s strategy for
incorporating Telligent Community into its client services is a testament to
how online communities add value across business units within an
organization.”
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About Tyler Technologies, Inc.
Based in Dallas, Tyler Technologies is a leading provider of end-to-end
information management solutions and services for local governments. Tyler
partners with clients to empower the public sector – cities, counties,
schools and other government entities – to become more efficient, more
accessible and more responsive to the needs of citizens. Tyler’s client base
includes more than 10,000 local government offices throughout all 50 states,
Canada, the Caribbean and the United Kingdom. Forbes has named Tyler one of
“America’s Best Small Companies” four times in the last five years. More
information about Tyler Technologies can be found at www.tylertech.com.
About Telligent
One of the pioneers in enterprise social community and workforce
collaboration software, Telligent helps companies worldwide to implement
social communities for their employees, customers and partners. Its powerful
community development platform allows customers and partners to customize
their community experiences and build award-winning applications on top of
the platform.
Telligent differentiates itself with an ease of business and a level of
confidence to which seasoned and successful organizations are accustomed.
With a customer-focused culture, Telligent sets the social enterprise
standard for positive business outcomes. With Telligent, thousands of
organizations worldwide have created successful communities that drive
collaboration, communication, innovation, networking and support, including
American Marketing Association, Dell, Intel, Microsoft, Psion, U.S.
Department of Defense – All Partners Access Network (APAN) and more.
Learn more about Telligent by visiting http://telligent.com.
