Instead of focusing on what companies can do to provide better customer service, this video post focuses on what WE can do to be better customers.
If you receive my posts via email, you may need to click here to view the video.
Instead of focusing on what companies can do to provide better customer service, this video post focuses on what WE can do to be better customers.
If you receive my posts via email, you may need to click here to view the video.
Republished with author's permission from original post.
MarketPlace
Featured Listings
The 90 Days Roadmap to CCXP offers key benefits for Customer Experience professionals
In need of continuous professional development and certification? The 90 Days Roadmap to CCXP blended-learning program encourages ongoing growth in CX, keeping you updated on the latest trends and best practices in Customer Experience. Get full preparation for professional certification as a CCXP or CXS. Join before the kickoff session begins!
The Petrova Experience CX Strategy Conference, 10/1, in NYC
Celebrate CXDay with New York Times, Aibnb, JetBlue, Pfizer, more.
Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.