Third Sky and newScale Unveil Service Catalog Quick Start Program

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Providing Rapid Time-to-Value for Service Catalog Projects

New Quick Start Program Combines Workshop, Consulting, and Trial Usage of
newScale PortfolioCenterT for a Fraction of the Typical Cost

Dallas, TX, Sept. 21, 2009 – Third Sky, Inc., the leading full service IT
Service Management (ITSM) solutions provider, and newScaleR Inc., the market
leader in IT Service Catalog and Service Portfolio Management software
solutions, announced today the availability of their new joint Service
Catalog Quick Start program at the itSMF USA
Fusion 2009 conference in Dallas, Texas. This new program combines Third
Sky’s acclaimed Service Catalog workshop and consulting assistance with
trial usage of the
newScale
PortfolioCenter Workgroup Edition, enabling organizations to quickly define,
publish and review their evolving Service Catalog.

“Our customers already receive tremendous value from our focus on
accelerating their Service Catalog development projects. This program
combines Third Sky’s Service Catalog templates and expertise with newScale’s
enterprise-class software. Customers will be guided through the modeling
and definition of their services, and then provided with the ability to
professionally publish and review their completed Service Catalog – all for
a price that any project team can afford,” said Michael Robinson, Vice
President of Professional Services for Third Sky.

The customer’s trial instance of newScale PortfolioCenter Workgroup Edition
is provided in a hosted, cloud-based model. “We’re excited to offer Third
Sky customers the opportunity to leverage the newScale PortfolioCenter
Workgroup Edition in a hosted model,” said Ken Remington, Vice President of
Alliance and Channel sales for newScale. “This gives them the ability to
get up and running with a published Service Catalog quickly and easily,
without needing to deploy the software on-premises.”

Considerable Service Catalog intellectual property is provided by both Third
Sky and newScale as part of this program. “This joint offering combines the
strengths of both companies to deliver rapid time-to-value for our
customers’ Service Catalog projects,” remarked Ken. “The first questions in
any Service Catalog initiative are typically ‘How do I define my services?’
and ‘How can we effectively communicate and market what it is that IT does?’
With Third Sky’s ITSM expertise and our market-leading Service Catalog
software, this program provides the answer.”

For more information about the new Service Catalog Quick Start program,
please contact [email protected] or visit:
www.thirdsky.com.

About Third Sky, Inc.

Third Sky, Inc. is an IT Service Management (ITSM) full-service provider
focused on helping their clients deliver the highest levels of service and
support while lowering their total cost of ownership (TCO). Dedicated to
providing real-world Service Management solutions, Third Sky’s team of
professionals combine a deep knowledge of ITSM good practices with practical
experience. Third Sky has helped hundreds of companies across all market
segments transform their IT organizations into strategic, business-aligned
service providers. For more information on Third Sky education, consulting,
and technology solutions services, please visit us at
http://www.thirdsky.com or call 866-708-4759.

For Third Sky:

Katie Alvarado

Third Sky, Inc.

866-708-4759 x6863

[email protected]

About newScale, Inc.
newScale, Inc. is the leader in IT Service Catalog and Service Portfolio
Management software solutions, with more than 1.7 million users worldwide.
newScale solutions enable IT organizations to catalog their portfolio of
services, govern demand for services, manage delivery of services, and
optimize service quality. newScale customers – including twenty percent of
the Fortune 50 – benefit from increased operational efficiency, reduced
costs, improved service levels, and greater IT/business alignment. For more
information, please visit the newScale web site at
http://www.newscale.com or call 650-403-7700.

For newScale:
Mary Lindmeier
newScale, Inc.
+1 (650) 403.7725
[email protected]

Editor’s Note: All newScale brand and product names are trademarks or
registered trademarks of newScale Inc. in the U.S. and other countries. All
other products or company names mentioned are used for identification
purposes only, and may be trademarks of their respective owners.

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