U.S. Leader in Public Power Energy Trading Praises ASC’s Integrated Solution for TDM Trading and VoIP
Hoesbach/Germany, February 12, 2010 – ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, today announced the implementation of its communications recording solution by The Energy Authority (TEA®), the U.S. leader in public power energy trading and risk management.
ASC’s solution for Siemens Open Scape Xpert, certified for full interoperability by Siemens, was selected by The Energy Authority in an upgrade to provide bulk recording for protection from liability. It handles TDM trading and VoIP communications in one unit for the company’s traders and IP sets. The Energy Authority’s executives commended the system for its reliability and ease of use, and especially its ability to reduce searching time from one day to just 15 minutes.
Guenther Mueller, Chairman and CEO of ASC, said, “Financial institutions demand high reliability for their recording solutions, and dealing transactions must often be retrieved on a moment’s notice. Our selection by a company as prominent as The Energy Authority demonstrates our capability to meet complex demands in a mission-critical environment. And the fact we were chosen in an upgrade, when the previous solution was malfunctioning, shows the results of their due diligence comparing our recording solution to all our major competitors.”
Scott Follick, Network Engineer of The Energy Authority, added, “Siemens recommended ASC to us, and we are glad we followed their advice. Our new recording solution is flexible and meets our two major needs for rapid response and secure, reliable preservation of financial transactions. In addition, its scalability and ability to handle hybrid infrastructures will help us as we grow and adapt to a changing marketplace.”
The architecture and open interfaces in the Siemens system allow the integration of telecommunications and other functions, such as voice recording, in a practical way. For example, ASC’s communications recording for Siemens OpenScape Xpert supports free seating and allows searching for calls via trader login. Its Recording Interface Application (RIA) facilitates call-index data detection and runs directly on the recorder to avoid the need for a separate CTI server.
Call Recording for OpenScape Xpert is compatible with ASC’s communications recording solutions, MARATHON EVOLUTION, MARATHON EVOLUTION XXL and MARATHON EVOlite. The solution can also record individual lines while optimizing the number of channels required.
