TELMORE Selects MetraTech to Monetize Its Business and Increase Revenues


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MetraNet Platform Provides Operational Efficiency, Competitive
Differentiation, and Improved Customer Self-Care

WALTHAM, MA–(Marketwire – Aug 6, 2012) – MetraTech Corp., the leading
provider of agreements-based billing and compensation solutions, today
announced that TELMORE has selected its MetraNet monetization platform.
MetraNet will empower Telmore’s changing business models, support its drive
towards rapid growth and expansion, and enable it to be more market
responsive, with new offerings that will deliver competitive advantage. In
addition, with MetraNet TELMORE will be able to drive increased operational
efficiencies in supporting processes such as ordering, billing, web
tracking, and customer care.

TELMORE, an independent subsidiary of TeleDenmark (TDC), primarily provides
mobile phone plans and mobile data services to approximately 730,000
customers. It is the largest mobile virtual provider (MVNO) in Denmark with
a 14% market share. Its products include mobile voice, mobile data, and
online sales of mobile phones. The TELMORE business model is successful due
to its low cost of operations, competitive pricing and above all,
exceptional self-care combined with excellent customer service. This has
resulted in TELMORE having the highest customer satisfaction of any company
in Denmark.

Today, intense and growing competition is driving Communications Service
Providers (CSPs) like TELMORE to look for new ways to improve their
interactions with customers. They must also quickly introduce compelling new
products to the market, and drive streamlined operations. The MetraNet
platform enables three major responses to these market drivers — billing
accuracy, billing for bundled services, and time-to-market.
CSPs also need to differentiate through internal and partner-based service
innovation. The MetraNet product supports sophisticated bundling as well as
the ability to manage both the billed revenue stream and the settlement due
to suppliers, channels, and partners.

TELMORE is able to use the flexibility of the MetraNet solution to model and
efficiently launch whatever products the market demands. Data collected in
the MetraNet billing system also enables TELMORE to drive its business to
higher levels of competitive effectiveness as the quality of customer
experience through an automated self-care portal is heavily influenced by
the accuracy and responsiveness of the billing process. Utilizing MetraNet,
TELMORE can turn billing data into actionable information to improve
customer service, drive responsiveness, and increase customer retention.

“The Danish telecom market is one of the most competitive in the world,”
said Thomas Hagen Stampe, IT Director at TELMORE. “We selected MetraTech
because the company understands our pain points and its MetraNet solution
can address market demand for the highest levels of customer responsiveness
while simultaneously enabling us to deliver the innovative solutions that
our customers want. The MetraNet platform is unique in supporting the
implementation speed required to enable us to introduce new pricing and
products at a competitive pace. In MetraTech, we have found a partner that
will work with us to achieve our business objectives.”

“We are very excited to be working with TELMORE, one of the most innovative
MVNOs in the world. Their use of MetraNet to increase their competitive
advantage in the Danish telecom market demonstrates the breadth of business
models that our solution is quickly able to support,” said Scott Swartz,
founder and CEO MetraTech Corp.

Continued Swartz, “We believe that MetraTech’s agreements-based monetization
capability provides TELMORE with the ability to manage its relationships
with customers and partners with unrivalled effectiveness to gain increased
market share. In addition, our metadata-driven architecture provides TELMORE
with the flexibility to model and manage every product to complement its
business strategy, quickly and efficiently.”

About MetraTech
MetraTech Corp. offers an innovative approach to billing, compensation and
customer care. We empower organizations to embrace change through a unique
agreements-based billing and compensation solution that models and supports
fluid, personalized, multi-party agreements. We automate business processes
and business models to address rapidly changing or complex business
strategies. Our products are deployed globally, and our customers use
MetraTech to innovatively create and securely collect revenue, provide
settlement to partners and manage their customer lifecycle in 12 languages,
28 currencies and 90 countries. Customers include Concur, The Depository
Trust and Clearing Corporation (DTCC), CETIP, the City of Chicago,
Microsoft, PGi and OnStream (National Grid). The company is headquartered in
Boston, with offices in San Francisco, Paris, Rio de Janeiro and London.
MetraTech is a venture-backed, privately held company whose investors
include Accel Partners, Meritech Capital and Vesbridge Partners. For more
information, please visit and

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