Techtronic Industries France Selects Esker to Automate Customer Invoices


Share on LinkedIn

Madison, WI – November 19, 2012 – Esker, a worldwide leader in document
process automation solutions, announced today that Techtronic Industries
France, a leading supplier of power tools and subsidiary of Techtronic
Industries (TTI), has selected Esker to automate the processing and sending
of its customer invoices via a fully automated, cloud-based Accounts
Receivable (AR) solution. Thanks to Esker, TTI France can now integrate
electronic invoicing, group paper invoices into one envelope and utilize
international sending capabilities.

TTI France was previously outsourcing invoice delivery to an external
provider, but encountered many pitfalls (e.g., lack of invoice tracking,
unreliability, irregularities in sending procedures, etc.). A strategic
decision was made to find a more reliable solution capable of completely
automating the delivery of paper and electronic invoices. Esker was able to
meet TTI France’s needs, automating the delivery of electronic invoices to
company subsidiaries – a combination of electronic and paper invoices to
repair centers and paper invoices to customers.

“We experienced a significant decline in the quality of invoice delivery,
and this had a direct impact on our customer and partner relations. It was
crucial that we found an alternative solution to automate invoice
processing,” said Jean-Christophe Bavcevic, IT Project Manager at Techtronic
Industries France. “Having already worked with Esker and being confident in
their service quality and reliability, they were the logical choice. Esker
brought us not only true business expertise, but other sophisticated
solutions like electronic invoicing, the capability to group invoices for
the same customer in a single envelope, and the ability to print invoices
destined for Belgium from a Belgium production facility.”

With the help of Esker, TTI sends over 180,000 invoices annually to
customers, repair centers and company subsidiaries. The yearly invoice
breakdown consists of over 170,000 paper invoices sent to customers by
postal mail (4,200 of which are sent in both paper and electronic format to
repair centers), and over 10,000 electronic invoices sent to TTI

The global Esker cloud-based AR solution offers TTI France numerous
benefits, including:
. Reduced document sending time and fewer payment delays thanks to daily
invoice delivery
. Significant time savings for subsidiaries and repair centers who are now
able to autonomously track invoices on the web portal
. 24/7 invoice tracking capabilities
. Improved customer, partner and subsidiary relations thanks to a reliable
and transparent invoice process

“In the past, we were not able to track our invoices from the time they left
our ERP – we spent hours looking for lost invoices or sending duplicate
ones,” said Bavcevic. “Today, we are certain our customers receive their
invoices and can know at any time where the invoice is. We have also
received positive feedback from our subsidiaries and our repair centers who
are pleased to benefit from a reliable and responsive system.”

TTI plans to extend their use of Esker solutions to the automation of other
strategic business document processes such as accounts payable and sales
order processing.

About Techtronic Industries
Founded in 1985 and listed on the Stock Exchange of Hong Kong Limited in
1990, TTI is a world-class leader in quality consumer, professional and
industrial products marketed to the home improvement, hardware and
construction industries. An unrelenting strategic focus on Powerful Brands,
Innovative Products, Exceptional People, and Operational Excellence drives
our success.

TTI’s powerful brand portfolio includes: MILWAUKEER, AEGR and RYOBIR power
tools, accessories and hand tools, RYOBIR and HOMELITER outdoor products,
and HOOVERR, DIRT DEVILR and VAXR floor care and appliances. TTI is one of
the constituent stocks on the Hang Seng HK SmallCap Index under the Hang
Seng Composite Index, the FTSE All-World Hong Kong Index and the FTSE Xinhua
Hong Kong Index. For more information, please visit

About Esker
Esker is the worldwide leader in document process automation solutions.
Addressing all types of business processes from accounts payable and
accounts receivable to sales order processing and procurement, Esker cloud
computing solutions enable companies to automate the reception, processing
and sending of any business document with one platform. Esker helps over
80,000 companies across the world to reduce the use of paper and eliminate
manual processes while improving their productivity, efficiency and
environmental impact.

With 36 million euros in sales revenue in 2011, Esker operates in North
America, Europe and Asia Pacific with global headquarters in Lyon, France
and U.S. headquarters in Madison, Wisconsin. Esker is listed on the NYSE
Alternext in Paris (Code ISIN FR0000035818). For more information, visit Follow Esker on Twitter at and join the
conversation on the Esker blog at

Corporate Contact: Renee Thomas, Esker Inc. – Tel: 608.828.6140 . Email:
[email protected]
Investor Relations Contact: Emmanuel Olivier, Esker S.A. – Tel: 33 (0)4 72
83 46 46 . Email: [email protected]

C 2012 Esker S.A. All rights reserved. Esker and the Esker logo are
trademarks, registered trademarks or service marks of Esker S.A. in the
United States and other countries. All other trademarks are the property of
their respective owners.

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here