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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
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Free CX E-Book
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Krista Sheridan: How to Build a Culture that Empowers Your CX Vision
Krista Sheridan: How to Build a Culture that Empowers Your CX Vision
CX Practitioners: Don’t Go It Alone. Partner with HR to Multiply Your Impact
Krista Sheridan
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January 26, 2017
Customer Experience Practitioner. Not a role for the faint of heart! When I think back to my early years in Customer Experience (back when it...
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