Syntel and Janeeva Partner for Outsourcing Relationship Management Solutions

0
17

Share on LinkedIn

Janeeva Assurance(TM) Simplifies Management of Outsourced
Operations

ANN ARBOR and TROY, Mich., Dec. 1, 2009 (GLOBE NEWSWIRE) — Janeeva, Inc.,
the industry leader in ORM (Outsourcing Relationship Management) software,
today announced a partnership with Syntel, a global information technology
services and Knowledge Process Outsourcing (KPO) firm, to offer Janeeva
Assurance(TM) implementation and support to its worldwide customer base.

Janeeva Assurance(TM) software enables global companies to better manage
their strategic outsourcing environments. As outsourcing activities
increase, gaps emerge in organizational structures, management methods, and
software tools. Janeeva Assurance(TM) bridges these gaps, leading to better
alignment of business objectives, and streamlined communication.

“As outsourcing has evolved from pure cost mitigation to a strategic
initiative, there is a distinct need for technology tools to optimize and
quantify the value of outsourcing relationships,” said Syntel CEO Keshav
Murugesh. “Janeeva’s ORM offering aligns with our suite of compliance
services, and together they will provide our customers with a robust
platform to monitor, measure, and optimize their sourcing environments.”

“Syntel has an outstanding track record of delivering risk and compliance
solutions, and Janeeva’s low start-up costs and fast time-to-market make our
solution very appealing,” said Vinay Gupta, Janeeva’s CEO. “Janeeva is
uniquely positioned to help companies meet their vendor governance needs,
and we look forward to working with Syntel to integrate our products into
customer environments as we continue to build our business.”

About Janeeva

Janeeva offers Outsourcing Relationship Management software focused on BPO
and the customer/provider relationship. Sold in a subscription-based
“Software as a Service” model, Janeeva Assurance(TM) enables executives and
managers of outsourced call center, application development, and back office
operations to track SLA’s, KPI’s, and other key metrics across single or
multiple outsourcing vendors.
Industry specific templates and non-intrusive data adapters facilitate
implementation in weeks, helping companies meet business goals, improve
quality, and reduce costs.

Janeeva is headquartered in Ann Arbor, Michigan. For more information,
contact Janeeva, Inc. at 1-888-297-1678 or [email protected].

About Syntel

Syntel (Nasdaq:SYNT) is a leading global provider of integrated information
technology and Knowledge Process Outsourcing (KPO) solutions spanning the
entire lifecycle of business and information systems and processes. The
Company is driven by its mission to create new opportunities for clients by
harnessing the passion, talent and innovation of Syntel employees worldwide.
Syntel leverages dedicated Centers of Excellence, a flexible Global Delivery
Model, and a strong track record of building collaborative client
partnerships to create sustainable business advantage for Global 2000
organizations. Recently named one of the “50 Best Managed Global Outsourcing
Vendors” by The Black Book of Outsourcing, Syntel is assessed at SEI CMMi
Level 5, and is ISO 27001 and ISO 9001:2000 certified. As of September 30,
2009, Syntel employed more than 11,400 people worldwide. To learn more,
visit us at www.syntelinc.com.

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.

ADD YOUR COMMENT

Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here