Stuff Is Brewing


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Maybe “brewing” isn’t the most comfy-sounding word right now, as it’s starting to get awfully hot outside. But you can’t make iced tea without brewing it first, and that’s sort of what I’m doing—adding heat to the pot so we can have something cool later.

At long last I’ve added something useful to my Services page. I intend to flesh it out with details of what I can actually do (and have done) for my clients, but now there’s a starting point. Chalk up the delay to my fear of saying the wrong thing.

Later this week, I’ve got another briefing scheduled with Sword Ciboodle, and you’ll have the details from that briefing as soon as they’re out from under embargo. I would tell you, but I’ve got friends at Ciboodle and their PR agency Dukas who will go all Jack Bauer on my butt if I talk out of turn.

More good news: I’ve managed to get an invite to Enterprise 2.0 later this month in Boston. I will have some pre-event details for you soon, and I will be running myself ragged at the show, trying to get the most benefit I can. In order to pass the awesomeness on to you, my dear readers and friends, please let me know (via email, Twitter, or comment) what sort of info you want to get from my time at the convention. I exist to serve. And to drink iced tea.

Republished with author's permission from original post.

Marshall Lager
CRM Evangelists
Marshall Lager has been writing about CRM and related topics since 2005, first as a journalist for CRM Magazine and then as an analyst and consultant. He has worked at Informa and G2, and as an independent. Specialties include customer experience, B2C, customer journey mapping, and finding the humor in our sometimes dry and dour field.


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