StreamServe Receives “SAP Collaboration Fuels Innovation Award” at SAP for Utilities 2009 North American Conference

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StreamServe is only technology vendor honored for delivering business communication solutions that increase the business efficiencies of today and drive the innovation of tomorrow

BURLINGTON, Mass. – October 14, 2009 – StreamServe, Inc., a leading provider of business communication solutions, announced today that it was the only technology vendor to be honored with an “SAP Collaboration Fuels Innovation Award” at the SAP for Utilities 2009 North American conference in Washington, DC (September 16-18). This award from SAP honors the utility customers that have demonstrated the most innovative implementations of SAP® solutions, and the technology vendors that have demonstrated the best innovation and collaboration with SAP solutions and strategies.

The utilities industry is facing major changes. New market requirements and regulations mandate that utilities invest in technologies, such as advanced metering infrastructure (AMI), which enable consumers to measure and monitor their energy usage. This requirement challenges energy companies to re-think how they interact with customers through programs known as “demand-side management,” which enables the customer to have greater control over their energy usage. For those investing in technologies such as solar power, demand-side management may even allow them to become net suppliers of energy to their utility.

At the conference, StreamServe and SAP presented business communication solutions that speed implementation of demand-side management programs. These integrated solutions provide utilities with the dynamic composition, document process automation, enterprise output management, and electronic billing capabilities that help them support new AMI and demand-side management initiatives. A packaged dashboard, which SAP developed in cooperation with StreamServe, was also shown to demonstrate how these integrated solutions address the growing demand in the utilities sector for lowering operational costs, and advancing energy efficiency and sustainability. The dashboard displays cost-to-serve modeling and related carbon emissions impact.

“This award recognizes the strong relationship between SAP and StreamServe in the utilities industry with regards to co-development efforts, industry roadmap alignment, and support for customer projects in the field,” said Stefan Engelhardt, head of Utilities Industry Business Unit at SAP AG. “StreamServe’s business communication software integrates with SAP’s infrastructure to provide utilities with low-risk, flexible solutions that reduce the costs to serve customers and improve billing and communication processes today, while also providing the agility to deal with the changes of tomorrow. Our collaboration over the last 10 years is a prime example of the strength of SAP’s ecosystem, through which customers are clearly benefiting.”

“The long-standing, solid partnership between StreamServe and SAP has benefited many of the leading utilities in the world, including some of the utilities that were also recognized by SAP at the conference for their innovative deployments of SAP solutions,” added Dennis Ladd, StreamServe president and CEO. “Whether utilities are interested in improved reliability and efficiency of their billing processes today or in establishing highly flexible and proactive customer communication solutions to support AMI and demand-side management in the future, StreamServe mirrors SAP’s commitment in offering utilities the most innovative solutions available for dynamic billing and customer communications. Utilities have a lot on their plate, and by providing integrated, tested and supported end-to-end solutions in support of SAP solutions, we help make the journey towards the smart utility a lot easier. We are thrilled by receiving this award and look forward to our collaboration with SAP in the years to come.”

StreamServe Utilities™, an SAP-endorsed business solution, offers utilities an easy way to improve their customer and business communications through the delivery of highly-personalized bills and correspondence in either paper or electronic format. As such, StreamServe Utilities integrates customer communications capabilities within the framework of the SAP NetWeaver® technology platform. Solutions endorsed by SAP are complementary to SAP software offerings, are developed in accordance with SAP development guidelines, and provide additional capabilities and flexibility for businesses running SAP solutions. For further information on StreamServe Utilities, please visit: www.streamserve.com/industries/utilities/.

About StreamServe
StreamServe is a leading provider of Enterprise Document Presentment solutions that set the standard for business communications. Simple to deploy and maintain, the company’s dynamic composition, document process automation and enterprise output management solutions meet the demanding challenges of today’s global businesses for producing and delivering highly customized documents in any format.

StreamServe’s advanced software solutions ease the process of composing and automating business communications, enabling organizations to increase the value and profitability of their business relationships. This is done all while leveraging existing business applications such as ERP, CRM and ECM.

The company was founded in 1997 and is headquartered in Burlington, Mass., with 14 offices worldwide. StreamServe serves more than 5,000 customers in 130 countries, primarily in the financial services, utilities, manufacturing, distribution and telecom sectors. Customers include BMW, CLP Power Hong Kong, AmeriSource Bergen, and Siemens Financial. StreamServe’s strategic partners include Adobe Systems, IBM, InfoPrint Solutions Company, and SAP AG. At the SAP for Utilities 2009 conference in Washington, DC, StreamServe became the only technology vendor awarded an “SAP Collaboration Fuels Innovation Award” for its integration with SAP solutions in developing innovative solutions that meet the business needs of today, as well as those of the future.

To learn how StreamServe’s business communications solutions can help drive efficiency and improve costs within your organization, please visit us online at http://www.streamserve.com.

StreamServe, the StreamServe logo, StreamServe EDP, and “Bringing Documents to Life” are all trademarks of StreamServe Inc. Some software products marketed by StreamServe Inc. and its distributors contain proprietary software components of other software vendors. SAP, SAP NetWeaver and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. Other marks are trademarks or registered trademarks of their respective holders. ©StreamServe Inc. 2009

SAP Forward-looking Statement
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

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StreamServe contact:
Peter J. Gorman
Phone: +1 781 761 6659 / Mobile: +1 617 669 4329
Email: [email protected]
Twitter: http://twitter.com/StreamServe
Facebook: http://bit.ly/H81nz
Web: http://streamserve.com

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