Stellar Inducted into the Great Game of Business Hall of Fame


Share on LinkedIn

Stellar, a global expert in Managed Customer Relations (MCR), today announced that it has been inducted into the Great Game of Business (GGOB) Hall of Fame at the 2009 National Gathering of Games Conference in St Louis, USA.

Awarded annually by the GGOB, the pioneers of Open Book Management (OBM), the prestigious Hall of Fame Induction recognises Stellar’s use of OBM to drive sustained improvements to their financial performance and corporate culture for more than 10+ years.

The GGOB, a subsidiary of SRC Holdings Corporation in the US, was developed to teach other businesses the fundamentals behind Open Book Management. SRC, after using The Great Game, increased its stock price from 10 cents per share in 1983 to over $234 in 2008.

The award was accepted by Steve Morphett, Stellar’s Global CEO, at the 2009 National Gathering of Games Conference in front of over 450 ‘open book’ companies, including Inc. Magazine and Harley Davidson.

“I am absolutely thrilled that the GGOB has recognised Stellar’s 10 year commitment to OBM,” Morphett said. “Stellar’s OBM journey began when we opened our first office in Australia in 1998, and is currently being embraced by the team at our 19th and newest Centre in the Philippines,” said Morphett.

“OBM is a management philosophy that empowers employees to think and act like business owners by using ‘game play concepts’ and applying those to business,” continued Morphett.

“It is not an easy way of life; it is simply the best culture for any business that values the full engagement of its people – a culture that requires constant effort and consistency of leadership.”

The annual awards are organised by GGOB Organisation and includes the legendary Jack Stack, author of “The Great Game of Business”, on the judging panel.

When announcing Stellar’s induction, Rich Armstrong, President of the GGOB said “We can’t think of anyone more deserving than Stellar, especially after you just celebrated your 10th successful year of operation. The Stellar team has shown outstanding results, unwavering commitment to the principles and the willingness to openly spread the word to help others learn and succeed.”


About Stellar
As a global expert in Managed Customer Relations (MCR), Stellar provides quality customer interactions for a number of leading global brands. Stellar is privately owned and employs 6,000+ people across 17 locations, managing over 300 million customer interactions on behalf of its clients each year. Its offerings span front office services, such as Customer Service Support, to automated back office support services and solutions. For more information, visit

About The Great Game of Business
The Great Game of Business, Inc. provides affordable training and coaching services on the best practices of High Involvement Workplaces and Open-Book Management. We also offer publications, products, tools, and sponsor a national conference and recognition program to identify and celebrate exceptional Open-Book organizations. The Great Game’s chief visionary, Jack Stack, is the co-author of two best-selling books; The Great Game of Business (Currency/Doubleday, 1994) and A Stake in the Outcome (Doubleday, 2002). The Great Game of Business book was recently selected for “The 100 Best Business Books of All Time”. For more information, visit

For further information please contact:
John Hollingsworth
Chief Executive Officer
Stellar Asia Pacific
Tel: +61 3 8416 4001
[email protected]

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here