PERTH, Australia – Stellar, a leading global business process outsourcing provider, today announced their Joondalup contact centre in Western Australia has been awarded a Gold Certificate of Achievement by WorkSafe, recognising Stellar’s commitment to Occupational Health & Safety (OHS).
This important achievement is selectively awarded by WorkSafe, a division of the Department of Consumer and Employment Protection (DOCEP). The assessment criterion looks at numerous areas, including Management Commitment, Planning, Consultation (specifically, the OH&S process available to employees), Hazard Management, Training and other special initiatives.
“At Stellar, our people are paramount and this award acknowledges the focus we put on making our centres safe and creative workplaces” said John Zisis, Group General Manager Human Resources (Stellar – Asia Pacific). “We used Joondalup as the benchmark centre for our national OH&S blueprint. As a result, we are confident that all of our nine Australian contact centres conduct occupational health and safety related matters to the same gold-level standard”.
Along with the Gold Certificate, Stellar have been included on WorkSafe’s website acknowledging the achievement. According to WorkSafe “a Gold Certificate acknowledges the organisation is demonstrating the commitment and management that occupational safety and health laws promote.”
About Stellar
Stellar is a leading global business process outsourcing provider, with over 6,000 employees across 19 contact centre sites in Australia, Philippines, UK and North America. In addition to contact centre outsourcing, Stellar also specialises in document management, workflow automation technology and outsourcing solutions. Stellar’s consistent service quality across various communication channels helps clients reduce operating costs, improve quality levels and increase revenue and profitability. The company serves a range of clients in the telecommunications, utilities, transport, finance, government and manufacturing industries. For more information, visit www.stellarccs.com