Stellar appoints CEO to lead new Europe organisation


Share on LinkedIn

Melbourne, Montreal, Dallas and London, UK – 20th October 2011- Stellar, a leading global call centre and business process outsourcing provider today announced that Michael Lumsden has been appointed Chief Executive Officer (Europe) for Stellar effective January 2012.

“The new Stellar organisation in Europe will build on the success of Stellar in the UK where we have been servicing industry leading clients from the banking, insurance, telecommunications and utilities sectors for more than ten years. The creation of a European arm signals an expanded geographic mandate for Stellar and recognises the growing market demand for pan European services” said John Hollingsworth, Stellar’s global CEO.

Mr Lumsden will relocate from Australia where he currently holds the position of Chief Strategy Officer for Stellar. He has over 25 years of experience in leadership roles in general management, sales, strategy and client management with business process outsourcing, banking, and consumer products companies.

Mary Graham, Stellar CEO (UK) will maintain a critical role in the European organisation, assuming the new position of Chief Operating Officer Europe.

“The appointment of Michael and Mary to these new roles within our Stellar organisation reaffirms our focus on key global markets and is a major step forward in developing the Stellar brand and capability in Europe specifically. The changes in Europe follow on from the recent creation of Stellar’s North American organisation encompassing the USA and Canada, and comes at a time of unprecedented growth for Stellar globally” continued Mr Hollingsworth.

About Stellar
As a global expert in Managing Customer Relationships, Stellar provides quality customer interactions for a number of leading global brands. Stellar is privately owned and manages over 300 million customer interactions on behalf of its clients each year. Its offerings span front office services, such as Customer Service Support and Directory Assistance, to back office support services and solutions. For more information, visit

For further information please contact:
Anush Martins
Marketing & Sales Executive (Global)
Tel: +61 3 8416 4009
Mob: +61 418 869 259
Fax: +61 3 8416 4099
Email: [email protected]

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here