Spanish Netquest To Power Online Fieldwork Services in Emerging Market on Industry Platform Confirmit


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Netquest to invest significant resources in online fieldwork services and technologies

February 23, 2007: FIRM (OSE: FIRM), the world’s leading provider of software for Enterprise Feedback Management (EFM) and Market Research (MR), today announced that Netquest has licensed the Confirmit MR suite. Netquest, a leading provider of online fieldwork and panels, has licensed the Confirmit On-Demand software solution guaranteeing their MR clients an up-time minimum of 99.7%.

One of the premier market research outsourcing businesses in Spain, Netquest has specialized in offering online fieldwork and survey programming services since 2002. With the surge of Internet research in the last several years, Netquest has grown a vast client roster in Spain across industries such as marketing research, financial services, telecommunications, healthcare and much more.

Having relied on an internally developed solution for survey programming, Netquest recently decided to conduct an extensive review of the online survey software market offerings. Their goal was to find a solution with more advanced capabilities. "After investing a considerable amount of resources into our own solution, the decision was made to find a complementary solution that could exceed our capabilities and guarantee a better and faster service to our clients," explained German Loewe, CEO of Netquest. "Confirmit has all the features and capabilities that our clients require for their fieldwork needs providing Netquest with operational efficiencies and enabling the company to devote more resources to our core business strengths and services."

As the first Spanish online panel and provider of quality fieldwork solutions and services, Netquest also has plans to grow their survey programming services and in turn offer the Confirmit suite to their clients that may want to use it directly. This type of partnership has proven very successful in emerging online markets like Spain, and developing and advancing the Spanish online market research industry remains an important priority to Netquest.

"As the industry platform, and due to its advanced feature set, multilingual capabilities, and open architecture Confirmit has become the key enabler for outsourcing businesses and fieldwork providers offering their quality services to the MR industry," said Kjell Øksendal, FIRM’s Vice President of Marketing. "Partnering with service providers like Netquest, enables our company to further extend our services to MR agencies wishing to outsource parts of their operations and driving operational efficiencies and advanced capabilities for the MR industry."

Confirmit’s world-class EFM and MR platform can be licensed as Confirmit On-Demand or Confirmit On-Premise. Confirmit can be implemented in both online or offline locations and comes with Confirmit Reportal bringing critical live insight into the world’s board rooms.

Press contacts:
Kjell Øksendal, Vice President of Marketing, FIRM, +47 91845414
German Loewe, CEO, Netquest, + 34 932 05 0063

About FIRM
Future Information Research Management (FIRM) is the global leader in on-demand (SaaS) and on-premise software for Market Research (MR) and Enterprise Feedback Management (EFM). The company has 110 employees and offices in Oslo, London, New York and San Francisco. FIRM’s software is also distributed through partner resellers in Amsterdam, Sydney and Tokyo. FIRM became a public company in December 2005, and is listed on Oslo Stock Exchange under the ticker "FIRM".

Confirmit, FIRM’s flagship product, is a web-based survey, feedback and reporting software. FIRM’s two target markets and product offerings are Global 5000 companies with Confirmit EFM (Enterprise Feedback Management) and market research companies worldwide with Confirmit MR (Market Research). Customers include Accenture, ACNielsen, Aker Kværner, Dow Jones, Egg, Hewlett Packard, Intrawest, Ipsos, Microsoft, Storebrand, and Statoil.

For more information about FIRM and Confirmit, visit

About Netquest
Netquest is one of the leading providers of online fieldwork services, panels and technology in Spain. All Netquest panels are created by "active" recruitment -by invitation only- to ensure representative sampling and reliable information. The company has 18 employees and offices in Barcelona and Madrid. Customers include Taylor Nelson Sofres, Millward Brown, Ipsos, GFK, Added Value, Amber, Quota Research, Banc Sabadell, Caja Madrid, Atento, Towers Perrin and Great Place to Work. Netquest also offers high quality international online fieldwork services in over 50 countries in the world.

For further information about NETQUEST, please visit

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