Six Characteristics of Adult Learners
Malcolm Knowles adapted the theory of Andragogy, teaching strategies for adult learners, to adults learning in the 1970s. Knowles’ Andragogy outlines theoretical and practical methods based on six characteristics of adult learners. Understanding these characteristics will help you inspire your agents to improve their skills, improve the quality of your training and improve the quality … Continue reading Six Characteristics of Adult Learners
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