I travel to London on the train more regularly than is pleasant
At the end of each journey a steward passes through the carriages with a big plastic bag, collecting the rubbish. They never look too enamored with their job.
This morning the steward entered the carriage and announced with a flourish:
If you are not taking it with you, put it in the bag
He smiled, I smiled, everybody in the carriage smiled but I bet you one of those £50 notes that if his manager had been there, or better still his compliance or PR executives they would not have been so amused.
They would have been mortified
- He was off brand
- He was irresponsible
- His behaviour was totally inappropriate for a 21st century railway
Why do we take ourselves so seriously?
Why do we enforce rules that are so serious, that don’t allow our employees a little fun?
Or are we just rearranging the deck chairs? There is enough misery in the world without adding to it. How bad would it be if we lightened up?
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Image by akabilk
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