SDL Receives Top Score Among All Vendors in Experience Management Category According to Independent Research Firm


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SDL gets highest score for Current Offering

Maidenhead, U.K. – April 9, 2013 – SDL (LSE: SDL) today announced that
Forrester Research, Inc., has given the company top scores among all vendors
in the Experience Management Category, as published in “The Forrester Wave™:
Web Content Management for Digital Customer Experience, Q2 2013” report.
Forrester selected SDL as one of ten of the most significant technology
providers in this category for inclusion in their report. The Forrester
report marks the latest recognition SDL has received from industry analysts
for its market-leading customer experience management technologies and

“We are thrilled that Forrester has recognized us with the highest score
among all vendors in the Experience Management category,” said Jan Jaap
Kolleman, CEO of SDL’s Content Management Technologies division. “We believe
that Forrester’s positive ratings, particularly in regard to our
globalization and localization efforts, positions SDL for success as we
continue to provide enterprise-ready innovative solutions for managing the
omni-channel customer experience.”

SDL also earned the highest score among all vendors in the Current Offering
category. In addition, SDL ranked highest in several key product areas,
including Local Content and Presentation Variations, Translation, Workflow
Modeling and Types, as well as Content Authoring and Integration.

According to Forrester, “SDL continues to differentiate with its
globalization and localization story.” Forrester acknowledged that SDL
offers a “broad set of customer experience functionality,” while also citing
that “SDL’s BluePrinting technology continues to stand out from the crowd
with its graphical administrative and design interfaces, and its extended
content management tools are very strong.”

“SDL’s mission is to help organizations differentiate themselves in today’s
competitive global market through the experiences they provide to their
customers,” continued Kolleman. “I believe that with this prestigious
recognition from Forrester, our customers are assured they are receiving
industry-leading Digital Experience Management solutions that help drive
global revenues, accelerate speed to market and enrich their customers’

For a complete copy of the report visit the SDL website.

About SDL
SDL enables global businesses to enrich their customers’ experience through
the entire customer journey. SDL’s technology and services help brands to
predict what their customers want and engage with them across multiple
languages, cultures, channels and devices.

SDL has over 1,500 enterprise customers, 400 partners and a global
infrastructure of 70 offices in 38 countries. 42 out of the top 50 brands
work with SDL. For more information, visit

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