Sales through Service 11- Issue Number 9 – Growing the business with limited resources


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Issue Number 9 – Growing the business with limited resources

Every business has limited resources, but some are more limited than others!

The key to business effectiveness is to grow your business, or your team, or your department, (or yourself) as effectively as possible with the limited resources that you have: yet so many businesses and teams stifle and ignore the innate power and offering that their key resources could bring to them: their customers and employees.  So:

  1. it is completely normal for people to struggle to grow businesses on limited resources and
  2. there is help available.

The challenge is to be able to trust this hidden resource to help you, and to put the right systems and processes in place to make it happen.Again, by following the processes to align all your systems around your customers’ REAL needs and develop and grow inch by inch you will release the latent power of your hidden resources in your business, your people and your customers: through following all of the principles and systems to drive ‘Sales through Service’, you can grow a business with limited resources effectively and successfully for great outcomes for all internal and external customers.

With a clear, empowering, customer focused mission, this hidden resource will feel motivated, and empowered to help and add value to you.

With all of your processes filtered through your customers real needs, this will stop your processes annoying your customers, and getting in the way of progress, which so often happens. 

Instead, it will motivate, encourage and empower your people to feel empowered, motivated encouraged …  to help you grow and thrive with limited resources.                

By adopting the ‘go the extra inch’ philosophy and process you will definitely move your business on inch by inch, consistently and continually, for long term greatness and prosperity.

And by having clear lead and lag measures to which all your people’s goals and targets are aligned, people will feel motivated, to move these measures forward and to put new and innovative ideas in place to make that happen.


Next time: Issue Number 10 – Increased global competition, no matter what business you’re in


Republished with author's permission from original post.

Guy Arnold
Guy is the author of 'Great or Poor' ( ) … a simple and effective system for delivery of consistent and continually improving customer experiences, 'Go the Extra Inch' the effective way to empower your people, and 'Sales through Service' ( ) how to sell more through repeat business, referrals, round sales and reputation (the 4 R's). Guy helps Organisations large and small to systematically make more sales for lower costs, through 4 simple principles.


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